UX empathy map template

I made my own empathy map template in Google Docs to help other UX professionals who want to spend more time on useful rather than frustrating editing.

How to make it easier to use Amazon Smile

Amazon.com makes it a bit difficult to use the e-commerce company’s donation service, AmazonSmile (or Amazon Smile) that gives 0.5 percent of shoppers’ purchases’ value to charity. My bookmark fixes the problem.

Article in Nieman Lab: What a 2004 experiment in hyperlocal news can tell us about community voices today

In 2004, a team of Medill School of Journalism grad students thought they could use the internet to fix what was wrong with it. But with increasing social isolation, rising partisanship, and newspapers’ ongoing woes, it seems that the problems have gotten worse, not better. Perhaps that’s why Google launched an experiment in local, user-generated storytelling: Bulletin.