Discover makes it hard to apply the entirety of my cashback bonus toward paying a credit card bill. I assume this is intentional, and it decreases my trust of the company.
UX designers, please use a radio button, not a toggle, if you want to make it simple for users to indicate “yes” or “no.”
A UX designer’s template for building personas.
I made my own empathy map template in Google Docs to help other UX professionals who want to spend more time on useful rather than frustrating editing.
A fix to the terrible user experience (UX) of a flawed language product used to describe space rocks.
Hierarchies aren’t so bad, after all.
All gizmos are the same, so making them all programmable should be a snap, right?