Discover makes it hard to apply the entirety of my cashback bonus toward paying a credit card bill. I assume this is intentional, and it decreases my trust of the company.
Category: UX
The unnecessary difficulty of telling Heroku ‘yes’ or ‘no’ about living in Italy
UX designers, please use a radio button, not a toggle, if you want to make it simple for users to indicate “yes” or “no.”
Deceptive UX patterns in Coursera’s enrollment ‘deadlines’ and ‘starts’ [micro-anecdotnalysis]
The online learning platform Coursera makes it appear users may miss a course if they do not enroll by a certain date. In fact, a course starts (and stops) whenever a user chooses.
UX personas template
A UX designer’s template for building personas.
UX empathy map template
I made my own empathy map template in Google Docs to help other UX professionals who want to spend more time on useful rather than frustrating editing.
UX torture: meteoroids, meteors, and meteorites
A fix to the terrible user experience (UX) of a flawed language product used to describe space rocks.
James Chudley and Aristotle on making information matter
The secrets of good photos reveal the secrets of powerful data.
In the kingdom of Internet, a neverending game of thrones for all
Hierarchies aren’t so bad, after all.
All the annoying devices up in my grill should be programmable computers like Stanford’s Frankencamera
All gizmos are the same, so making them all programmable should be a snap, right?
