Discover makes it hard to apply the entirety of my cashback bonus toward paying a credit card bill. I assume this is intentional, and it decreases my trust of the company.
UX designers, please use a radio button, not a toggle, if you want to make it simple for users to indicate “yes” or “no.”
The online learning platform Coursera makes it appear users may miss a course if they do not enroll by a certain date. In fact, a course starts (and stops) whenever a user chooses.
A UX designer’s template for building personas.
I made my own empathy map template in Google Docs to help other UX professionals who want to spend more time on useful rather than frustrating editing.
A fix to the terrible user experience (UX) of a flawed language product used to describe space rocks.
The secrets of good photos reveal the secrets of powerful data.
Hierarchies aren’t so bad, after all.
All gizmos are the same, so making them all programmable should be a snap, right?